Lt.col Mohammad Manwarul Islam
afwc, psc, PEng, FIEB(Retd.)
Ex Head of HRM Palmal Group,
Director, Lovely group.

Lt. Col. Monwar (Retd.) has four advanced university degree, masters in Business Studies (Major HRM) Masters in Civil Engineering (Geo tech) and Masters in Defense Studies and Masters in War Studies (appeared) with Professional Engineering (PEng). He has obtained 4 graduations from different Universities/ Institutions He has attended number (18) of professional courses at home and abroad while including 6 courses under UN and one course under ICRC.

He is presently working as Group Executive Director of Lovely group. He worked as Resident Director (Head of HRM) of PALMAL GROUP of Industries (16000 Employees) for more than a Year and main responsibilities were to plan, Monitor and supervise all HRM issues. He is also acting as a part time Faculty member in department of HRM In business studies (HRM) in Royal University and Darul Ihsan University. Acting as trainer and panel consultant of SKILLSHOP and Rapport Bangladesh. By now He has trained various organizations’ managers.

He has a varied and rich professional experience over 25 years in the field of human resource management, administration, engineering, Security, training/ teaching, development work, logistic and conflict resolution in Bangladesh Army and 3 united nations mission in different capacity and appointment. He has extensive experience in coordinating with different agencies (national and multinational) for procurement & allocating of budget/ resources for the organization/ project at national and international level. He has wide experience in setting goal, planning, prioritizing & executing of task at different project at strategic level at home and abroad. His contribution in this regards as project director/ deputy project director of complex road project and working as peacekeepers to UN are remarkable.

Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.

The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but also makes her own day less troublesome.

Workshop topics:

*  Introduction and Course Overview
*  What is Anger?
*  Managing Your Anger
*  The Anger Process
*  How Does Anger Affect Thinking?
*  Managing Anger
*  Communicating Better
*  Behavior Types
*  Taking Control
*  Workshop Wrap-Up

Methodology

What's Included ?

* Instruction by an expert facilitator
* Small interactive classes
* Specialized manual and course materials
* Personalized certificate of completion
* Folder, Stationaries.
* Lunch, Snacks